Keeping it Safe and Legal

In accordance with changes implemented by the Gambling Commission in April 2020, we cannot accept online or telephone payments for lottery entries by credit card.

Gambling Responsibly

St Ann’s Hospice Trading Company Limited is licensed and regulated in Great Britain by the Gambling Commission under account number 1571.

You must be a resident of Great Britain aged 16 or over to play the St Ann’s Local Lottery.

St Ann’s Hospice Trading Company is a member of the Hospice Lotteries Association www.hospicelotteries.org.uk and The Lotteries Council www.lotteriescouncil.org.uk. These organisations are committed to using lotteries to fundraise responsibly and work together to encourage responsible gambling and access to support if needed.

Self-Exclusion Facility

Some members may wish to exclude themselves from future play and the St Ann’s Hospice Trading Company can assist members at any time if requested. If you wish to self-exclude yourself from our lottery, please fill out our self-exclusion form. Completed forms should be returned to the lottery office at St Ann’s Hospice.

If you need advice or help on responsible gambling please contact GamCare or BeGambleAware:

• GamCare –  www.gamcare.org.uk
• BeGambleAware – www.begambleaware.org
• National Gambling Helpline – 0808 8020 133

Comments
To submit any comments or complaints to St Ann’s, please click here.
Any lottery complaints that cannot be resolved by St Ann’s Hospice Trading Company will be referred to the Independent Betting Arbitration Service (IBAS):

• www.ibas-uk.com
• 020 7347 5883
• adjudication@ibas-uk.co.uk