How to Claim a Gift Voucher or Celebration Favour Prize

If you have received a St Ann’s Local Lottery Gift Voucher or Celebration Favour, register your details for automatic cheque payment in the event of a win by calling our lottery office on 0161 498 3642. Gift voucher recipients will be asked to provide their name and voucher reference number. Celebration Favour recipients will be asked for their ticket number, unique entry number and purchaser name.

Alternatively, recipients can email the details above to along with a contact name and postal address.

If you believe you have won a prize in our lottery please contact the lottery office quoting the details above.

The lottery draw will normally take place each Friday. However, if this is a Bank Holiday, it will take place on either the preceding working day or the earliest working day afterwards. Where appropriate contact details are held, prize winners are generally notified by post within 1 week of the draw taking place which will include the relevant cheque. Weekly winning numbers are published on our website

Every effort is made to contact prize winners whose prizes remain unclaimed after one month, including, where appropriate, contacting the gift voucher or celebration favour purchaser. As detailed in the St Ann’s Local Lottery Terms and Conditions all unclaimed or returned winning cheques will be held for six months, after which time they will be treated as a donation to St Ann’s Hospice.

St Ann’s Hospice Trading Company is an ethical organisation, and will treat your personal information in accordance with the Data Protection Act, its replacement the General Data Protection Regulation (GDPR) and all future amendments to the legislation. If, at any point in the future you no longer wish to be contacted by St Ann’s Hospice Trading Company using the information provided for your lottery membership/gift purchase, please visit, phone 0161 498 3634, email or write to us at Fundraising Office, St Ann’s Hospice, St Ann’s Road North, Heald Green, Cheadle, Cheshire, SK8 3SZ.


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